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Overall: It is very efficient at the time of keeping in touch with customers, it provides us with several methods of communication to be in contact with them, allowing us to share documents in real time or simply share the file in the same video call, it is very easy to use.
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Pros: This software provides us with group video calls to make our work conferences from anywhere, either from our servers or mobile devices, gives us a local phone number in another country or region to carry out the calls of our customers, our company likes to have our customers at our fingertips to be always in touch with them.Ĭons: The capacity of people within the conference is very limited as well as the duration of the files sent within the chat, after a while they are deleted causing some inconveniences for the company, if the connection is not fluid or stable the software decreases its video and audio quality making difficult the conference with the client when this happens it decreases the efficiency and effectiveness. For enterprise customers Cisco is the best choice. We recommend Cisco WebEx because it is an excellent application and we only needed a single installation, which like other similar software sometimes needed to be deleted and reinstalled. We were also able to maintain a relationship with the meetings quickly giving each customer great quality training from wherever they were. Overall: Cisco WebEx provided us with a really reliable platform and gave us the best platform for simultaneous collaboration with the consultant and the client. We also need a different Cisco WebEx software if we want to leverage individual training, customer support and company events. Reviewing the prices on the market we realize that it is a bit expensive compared to what is offered with other programs. Cisco WebEx is fast, gives us the option to be always active, is extremely efficient and is very easy to use.Ĭons: There are very few cons that Cisco WebEx has, but we highlight in this section that we need an alternative productivity tool if we want to integrate with Microsoft Office or any of its sub tools. Pros: As a main feature we can highlight the quality of audio and video that Cisco WebEx has, it has an excellent integration maintaining the quality when you have a relatively low bandwidth in the company.
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It is amazing when it comes to promoting communication and collaboration among team members our experience as users of this videoconferencing tool has been satisfactory. Its functions have fostered communication and collaboration between team members to improve their performance, provide the best results in projects, and even offer support to clients. Overall: It has allowed colleagues to stay connected whenever needed without being located in the same space or office. However, it requires a good internet connection to function optimally, which is a bit expensive. I love how user-friendly its interface is and its ability to provide efficient communication.Ĭons: So far, I have had no problems it is an amazing tool for communicating with others through video conferencing. It has given me no problems on the contrary, it is very easy to understand and provides useful tools for discussions, project discussions, collaborating with other users, and even remote customer support. Pros: I use Webex to connect with colleagues via video conferencing. We can have an unlimited number of meetings. Animated emojis such as the thumbs-up option are also there. We can also go to breakout rooms for small discussions. It's easy to monitor participants' activity. Polling and Q&A feature is also available. During lectures, the Hand Raising feature helps a lot to avoid a lot of disturbances. Overall: Using Webex meetings to conduct conferences, lectures and of course for personal gatherings. Apart from this everything is good and happy with the product. Recordings are saved in a proprietary format. The app also needs more quality backgrounds to make it more appealing. Users can enter without proper email verification, this may lead to misuse of the conference room.
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The free version is not suitable for large meetings. Overall great tool for conferences.Ĭons: Nothing so far. A virtual whiteboard is also available, which we can use in need. Screen Sharing and Recording can be done easily.
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We can ask doubts using the hand rise feature. Before the scheduled time we will get Alerts/Notifications. Compared to its competitors we don't have to go for a separate integration for taking attendance. It's really easy to communicate with colleagues, conduct business meetings, conduct lectures for newbies and so on. Pros: During this pandemic situation, Webex meetings brought a large relief to our life.
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